By Taylor Miller Thomas.

Digital tools help produce quality content online, but it can be tough figuring out where to start. Here are 10 online tools that can help improve journalists’ reporting and storytelling, and engage readers in multimedia.

By Brian Lakeman

Social CRM is traditional Customer Relationship Management evolved. The addition of social media has taken PR, customer service, and customer experience to the next level.

By Antoine Fournier

A 2012 report(*) from the Association for Information and Image Management shows just how common social media is becoming in business.

By Dan Blank.

In the past few years, social media has eclipsed blogging in terms of where many writers spend their time when online. Many now choose to tweet, post to Facebook, or review on Goodreads instead of blogging on their own website.

Sourced from www.moneycontrol.com

With an aim to become a leading online insurance provider, the Indian venture of Warren Buffett-led Berkshire group is betting big on the popularity of mobile phones and social media to boost its business.

By Melonie Dodaro.

It is important to maintain a constant social media presence in order to keep your potential customers engaged and active with your organization.

By Nicole Beachum.

One thing is certain—if you have not already started increasing your business’s digital reach then you are going to have to in the future.

By Ted Prodromou

In his book “Ultimate Guide to Twitter for Business,” online marketing expert Ted Prodromou offers an easy-to-understand guide to using Twitter that will help small-business owners generate leads and connect with customers.

By Mary Wagner.

Social media marketing is great for business. It’s engaging, informative, and inexpensive, not to mention fun. And with the proper investment of time and effort, most businesses can get the hang of basic social networks.

By Ted Prodromou.

In his book Ultimate Guide to Twitter for Business, online marketing expert Ted Prodromou offers an easy-to-understand guide to using Twitter that will help small-business owners generate leads and connect with customers.